<em class="fa fa-flag"></em><br>Nature.com
Help pages for Nature journals and nature.com
General Website
- Do I need to be a subscriber to the journal in order to read advance online publication (AOP) articles?
- Does Nature Publishing Group offer assistance with individual research or study?
- What mobile subscription packages are available on the NatureJournals app?
- What is nature.com search beta?
- Can I self-archive?
Site Licence Access
- Site License Access Issue Help
- How do I update my institution's IP address(es)?
- How do I access my usage reporting?
- Where can I find my Customer ID?
- Our patrons are being asked to logon when we should have seamless access via IP address?
Personal Online Access
- How do I find out what my Customer ID number is?
- What is a Customer ID?
- How do I set up online access to my personal subscription?
- I am a personal subscriber to Nature. Why am I unable to access Nature articles from before January 1997?
- How can I stop receiving renewal notices?
Registration \ My Account
- What are the benefits of registering on nature.com?
- How do I register on the Nature website?
- How can I delete my nature.com registration?
- How can I update my registered account details?
- I have forgotten my password. How can I get a new one?
Technical
- I am trying to purchase an article online but receive an error message. What should I do?
- I have purchased an article online but the link to the article in the confirmation e-mail is broken. What do I need to do?
- Can I switch back from nature.com search beta to the standard nature.com search?
- I have a print and online subscription but can't see full text articles on my iPad/iPhone. What should I do?
- I cannot find the article that I am looking for by using the Search Facility. Can you help?