What is a Customer ID?

When you purchase a subscription with Nature Publishing Group you are given a unique Customer ID.

Print subscribers:  Your Customer ID is located on your print issue's mailing label - (above the mailing address on the left side of the label).

When your subscription order has been successfully processed you will receive a confirmation email which will include your Customer ID.

Your Customer ID can be located by logging in to your My Account and clicking on the subscriptions and purchases tab

Institutional Site Licence:  A Customer ID is unique and is used to activate online access. It appears on the registration e-mail sent to the administrator of the account.

If you have any questions at all relating to your Customer ID please contact us by using the Ask a Question facility.


Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.